If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Wish I had never walked into this store! Would like to erase the whole experience - but to top this all off, they don’t do refunds either!!!īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. She made no attempt to keep me as a satisfied customer, and even got nasty. If you have one, though, you’ll likely have a diopter. If your eye doesn’t have astigmatism, you have a diopter of 0. I had to buy a second pair of glasses to get ANY discount. Astigmatism is measured in diopters, which is the optical power of a lens. She wouldn’t work with me AT ALL toward my purchase. Referral reward store credits expire after 12 months from date issued. Store credit can only be applied to future purchases and cannot be redeemed for cash. The associate indicated he wasn’t sure how, but assured me they would work with me. Official rules and definitions for Eye Candy’s Referral Rewards: As of, Referrers will earn a 25 Eye Candy store credit for each qualifying referral. Our little optical boutique in beautiful Downtown Delafield has blossomed to house a total of four Board. I asked the sales associate that helped me if they would consider extending the sale to me, since it was only 2 days away. From there, the concept of Eye Candy was born. I picked up my glasses on the Thursday before their Saturday-only Spring Sale 40% off lenses. Sadly, owner doesn’t work with the customers either. We never sell the same pair twice, so whatever you choose, your look is uniquely yours. Eye Candy is a boutique women-owned optical shop, dedicated to providing an extensive selection of independent, luxury, and exclusive designer eyewear for adults and children. (Including Yelp's non-transparent 2nd page of "Unrecommended Reviews".) Would’ve been warned that this place is high-priced and does not work with insurance. Eye Candy is located at the north end of the building. ![]() NO CUSTOMER SATISFACTION GUARANTEE!! Wish I would have read all the other negative reviews before I went to this store. SO-O-O DISAPPOINTED!! Buyers beware! Owner Paula is only out for “the sale”.
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